Remove an office's data, or your whole account. Download a copy first: nothing here can be undone.
2 minutes · Owner
1
Open Settings, choose the Advanced tab and click Delete data under Account.
2
Press Show the delete options.
3
On Delete an office, choose the office under Office, or use Delete my account. Delete an office shows only when you own two or more.
4
Type the phrase the card shows, such as "Delete Blue Oak Insurance". Capital letters do not matter.
5
Press the red button. It works only when the phrase matches.
Delete an office removes every sale, lead, upload, team member, commission plan, goal and setting in that office, and the office itself. Your other offices and your login stay.
Delete my account does the same for every office you own, cancels your subscription and deletes your login.
The delete starts when you press the button. Afterwards we email the owner to confirm.
Ask us to do it
Not the owner, or cannot sign in? Send us the request.
1
Open Help & Feedback from the menu and press Contact Support.
2
Under What can we help with?, choose Account / Data Deletion.
3
Write your request under Description and press Submit.
We reply to confirm it is really you before anything is removed.
Frequently Asked Questions
I own two offices. Which one is deleted?
The one chosen under Office. It starts on the office you are in, and the phrase you type names it. Your other office is not touched.
What happens to our Pay Team history?
Every run is undone, and its record is removed with the office. If you need the history, download your data first.