Schedule a change to how your team is paid, starting on the next 1st.
2 minutes · Owner
Once a run has been made, the Payout Settings window reads Locked — Pay Team has run. A change no longer reaches back. It starts on the next 1st, and everything before then is paid under your current settings.
1
Open Settings, choose the Payouts tab, and press Edit under Payout Defaults.
2
Press Change settings.
3
In Change how your team is paid?, press Continue, or Contact support if you would like help first.
4
Choose the new settings. The line that begins From lists each change and the day it starts.
5
Tick I understand these changes start and press Schedule change.
A Scheduled: line then sits at the top of the window, with Edit and Cancel change beside it.
If you are moving from When I run Pay Team to End of the calendar month, the window asks you to run Pay Team one last time to close out your current period.
Settings history, at the bottom of the window, lists Original settings first, then each change, the month it started and who made it.
Frequently Asked Questions
We changed the recovery method. Do older chargebacks change?
No. Chargebacks dated from that day use the new method, and earlier ones keep the old one.