Manage your subscription
Updated
Check your subscription, change the card it uses, or cancel it.
1 minute · Owner
1
Open Settings and choose the Advanced tab.
2
Under Account, click Billing.
3
Read the word beside Subscription: Active, Past due, Free, Ends and a date, Read-only or Not started.
Update your card
1
Press Update card. A secure card page opens.
2
Enter the new card and save it there.
3
Press ← Return to Agency Edge, at the top left, to come back.
When a payment fails, every page shows Your last payment didn't go through. with Update your card →.
See your invoices
Under Invoices, each line shows the day, the amount and Paid, Due, Failed or Void.
- View opens the invoice. PDF downloads it.
- The 3 newest show first. Show all lists up to 12.
Cancel
1
Press Cancel subscription… at the bottom of the card.
2
Read the window. Agency Edge stays on until the end of the month you have paid for.
3
Press Cancel subscription, or Keep subscription to leave it as it is.
After that day your offices become read-only: you can still see and download everything. Until then, Keep my subscription undoes the cancel.
Frequently Asked Questions
Can a team member see Billing?
No. Billing is shown only to the office's owner.
Is my data deleted when I cancel?
No. Your offices become read-only, and you can still download everything. To remove your data, see Delete an office or your account.